Privacy Policy

Effective Date: December 17th, 2025
Website: signal-school.com (the “Site”)
Business Location: Texas, United States
Contact: [support@signal-school.com]

This Privacy Policy explains how Signal School (“we,” “us,” “our”) collects, uses, discloses, and safeguards information when you visit or use the Site and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.

1) Information We Collect

A) Information You Provide

We may collect information you provide directly, such as:

Name (if provided)
Email address
Username and password (passwords are stored by WordPress in a hashed form)
Messages you send to us (support requests, access requests, feedback)
Subscription-related details you submit during checkout (handled by our payment provider)

B) Information Collected Automatically

When you use the Site, we may collect:

IP address
Device and browser information
Pages viewed, links clicked, time spent, and referring URLs
Approximate location inferred from IP address
Cookies and similar tracking technologies

C) Payment Information

Payments are processed by third-party payment providers (e.g., Stripe Checkout). We do not store your full payment card details. The payment provider may collect payment information and transaction data under its own privacy policy.

2) How We Use Information

We use information to:

Create and manage accounts
Provide, personalize, and improve the Services
Authenticate users and enforce access controls (membership tiers)
Process subscriptions and manage billing status (via payment provider)
Communicate about service updates, account notices, and support
Monitor, prevent, and investigate fraud, abuse, security incidents, and policy violations
Comply with legal obligations and enforce our Terms

3) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in and maintain session state
Remember preferences
Understand usage and improve the Site
Support security and performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality (including login).

4) How We Share Information

We do not sell your personal information. We may share information with:

Service providers that help operate the Site (hosting, analytics, email delivery, customer support tools)
Payment processors (e.g., Stripe) to process transactions and manage subscriptions
Legal and safety purposes if required by law, subpoena, or to protect rights, users, or the public
Business transfers in connection with a merger, acquisition, reorganization, or sale of assets (you will be notified as required by law)

5) Data Retention

We retain personal information for as long as reasonably necessary to:

provide the Services,
maintain records for legitimate business purposes, and
comply with legal obligations.

We may delete or anonymize information when it is no longer needed.

6) Account Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential.

7) Your Choices and Rights

Depending on your location, you may have rights to:

request access to your personal information,
request correction or deletion,
object to certain processing, or
request data portability.

To make a request, contact us at [support@signal-school.com]. We may need to verify your identity.

8) Email Communications

We may send you transactional or account-related emails (e.g., receipts, password resets, membership notices). If we send marketing emails, you may opt out using the unsubscribe link (if provided) or by contacting us.

9) Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.

10) Third-Party Links and Embedded Content

The Site may include links to third-party websites or embedded tools (e.g., videos, charts, market data widgets). We are not responsible for the privacy practices of third parties. Your interactions with third-party services are governed by their policies.

11) International Users

If you access the Site from outside the United States, your information may be processed in the United States, where data protection laws may differ from those in your jurisdiction.

12) U.S. State Privacy Rights Notice

Certain U.S. state privacy laws (including in states such as California, Colorado, Connecticut, Utah, Virginia, and others) may provide residents with additional rights regarding their personal information. This section describes (a) the categories of personal information we collect and disclose, (b) how we use it, and (c) the rights that may be available to you.

A) Categories of Personal Information We Collect

Depending on how you use the Services, we may collect the following categories:

Identifiers: name (if provided), email address, account username, IP address, device identifiers
Customer Records / Account Information: account credentials (hashed), subscription status, support communications
Commercial Information: subscription purchases and transaction history (payment details are handled by the payment provider)
Internet / Network Activity: browsing activity on the Site, pages viewed, interactions, referring URLs
Approximate Location Data: inferred from IP address
User Content: messages or content you submit (e.g., support requests, comments if enabled)

B) Categories of Personal Information We Disclose

We may disclose the categories above to:

hosting and infrastructure providers,
analytics and performance providers (if used),
email delivery / customer support providers (if used),
payment processors (e.g., Stripe) for transaction processing,
security and fraud prevention providers (if used),
legal authorities when required.

C) Purposes for Collection and Disclosure

We collect and disclose personal information for the business and operational purposes described in this Privacy Policy, including to operate the Services, authenticate users, process subscriptions, provide support, improve performance, and protect against fraud and abuse.

D) “Sale” and “Sharing” of Personal Information

We do not sell personal information for money.
We also do not “share” personal information for cross-context behavioral advertising in the way that term is defined under certain state laws. If we ever use advertising technologies that may be considered “sharing” under applicable law, we will update this Privacy Policy and provide appropriate opt-out mechanisms.

E) Sensitive Personal Information

We do not intentionally collect sensitive personal information (such as government ID numbers, precise geolocation, biometric information, or health information) through the Services. Please do not submit sensitive personal information through the Site.

F) Your State Privacy Rights

Depending on your state of residence and subject to verification and legal limitations, you may have the right to:

Access: request information about the personal information we have collected about you
Correction: request correction of inaccurate personal information
Deletion: request deletion of personal information (subject to certain exceptions)
Portability: request a copy of your personal information in a portable format
Opt-Out: opt out of certain processing activities (e.g., targeted advertising, sale, or profiling in furtherance of decisions producing legal or similarly significant effects), where applicable
Non-Discrimination: not be discriminated against for exercising your privacy rights

G) How to Exercise Your Rights

To exercise a privacy right request, contact us at [support@signal-school.com] with the subject line “Privacy Request”. We may ask you to verify your identity and/or your state of residency before processing your request. We will respond within the timeframe required by applicable law.

H) Authorized Agents (Certain States)

If permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We may require proof of the agent’s authorization and verification of your identity.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest revision. Continued use of the Services after changes means you accept the updated policy.

14) Contact Us

Questions or requests regarding this Privacy Policy:
Signal School
Email: [support@signal-school.com]